SaaS to manage enquiry-to-cash process

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Sterling Commerce is introducing software-as-a-service versions of Sterling Order Management and Sterling Multi-Channel Selling. This means that the Sterling Selling and Fulfillment Suite for managing the entire enquiry-to-cash process, is now available as SaaS.

Ken Ramoutar, vice president, product and industry marketing, said: “While Sterling Commerce has been offering cloud-based solutions for more than a decade, more and more customers are now seeing the business benefit of implementing a cloud computing strategy that helps them optimise capabilities while managing cost. Accordingly, we are expanding our offering to customers, giving them the broadest choice in how they define, deploy and extend our solutions to provide flexibility and the ability to quickly deliver ROI.”

A survey by Forrester Consulting, commissioned by Sterling Commerce, found that 68 per cent of firms used on-premises systems exclusively for supply chain and/or integration while fewer than half of firms said that deployment model made their top five selection criteria.

But when asked about future plans, 63 per cent of supply chain technology buyers and 64 per cent of integration solutions purchases said they were likely to adopt SaaS in the future.


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