The Royal Veterinary College has deployed Neopost’s automated neoTrak software, which is designed to track packages and documents from the point they are dropped off by the carrier to the moment they are delivered to the recipient.
The RVC claims to be the oldest and largest veterinary school in the UK with more than 1,200 undergraduate students, 500 postgraduates, 130 academic staff and a further 500 support staff.
As a result it handles high volumes of incoming post both for the faculty and for the students.
Managing incoming post was becoming a challenge as there was no means of recording and tracking post and parcels that were being delivered to the campus, or of recording the receipt of mail once it was picked up by its intended recipient.
Now, when postal items are received they are scanned and logged onto the neoTrak system and the intended recipient is notified by email. The recipient can then sign for and collect the item.