Make friends with your maintenance contractor, says traffic commissioner

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Transport managers should not to over-look the importance of their relationship with maintenance contractors, West of England traffic commissioner Sarah Bell has told FTA members in a web interview.

“They should be considered as your best friend,” she said. “Maintenance features heavily in Public Inquiries. Maintenance contractors not only tell the transport manager and operators a lot about their vehicles but also about their drivers.

“If they are doing a thorough inspection and if there are driver reportable items appearing on the preventative maintenance inspection sheet time after time, that contractor is telling you how your drivers are performing – not just how the vehicles are performing.”

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