Volvo Trucks has appointed Tony Davis commercial aftersales director where he will report to UK managing director Ulf Magnusson.
He takes responsibility for the strategic direction and overall management of all Volvo Trucks’ commercial aftersales activity in the UK & Ireland.
He said: “Customer retention is the only true measure of customer loyalty. That’s why all of my energy and activities strive to achieve the vision of building lifelong relationships with our customers – and to deliver this; our cornerstone is to deliver greater uptime for customers.”
Davis has spent the last 20 years working at Jaguar Land Rover, taking on roles such as national aftersales manager and network development manager and national service manager, both based in Shanghai.