Pallet network operator UPN has launched a new range of European palletised freight services, which will link 26 European countries and aim to build the company’s platform for its next stage of growth.
The launch includes a new web-based portal, developed by UPN, which links all the depots in real-time and provides instant pricing, quotes and online ordering, aiming to make consignments simple to manage and less time consuming to process.
All 26 countries will be served from UPN’s Fradley Park hub in Lichfield.
“We have been researching the European market for the last couple of years, before deciding what we needed to do for our depots and our customers to fundamentally improve their customer experience,” said Andrew Spencer, UPN director.
The launch also saw the company’s IT department build a specific back end system that can collate large amounts of data and calculate detailed quotes in seconds, enabling UPN to deliver significant time savings and set new price points for European freight.
Gary Flockhart, UPN’s IT manager said: “The depots needed a system that would simplify things for them. Now, sending a pallet to Paris or Madrid is as simple as sending one to Birmingham.”
The next stage of development will see the system opened up to end users within the next six to 12 months.
