HBS Group, which serves the education sector, is to implement the Access Delta warehouse management system.
Managing partner Tim Doouss said: “We wanted greater control over our warehouse with the aim of improving picking accuracy. Access Delta will help us to achieve this and increase efficiency by 25 per cent; it will support us in taking the business forward and improving the customer’s experience.”
HBS has sales of £8m, employs 40 staff and operates from Watford, London and a 15,000 sq ft warehouse in Essex.
It plans to automate many of its manual processes to reduce human error. “If an operative doesn’t make stock adjustments or they part pick and don’t update the system, we can end up incorrectly invoicing the customer. This means we have to raise credit notes, which we want to eliminate as much as possible,” said Doouss.
“The new system will also enable us to introduce zonal picking, and make the pick process as efficient as possible. This will cut down on unnecessary movements between picks and make the whole process faster and more accurate.”