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Transport and logistics companies are missing out on saving around £303,855 a year, as a result of process engineering and mobile technology, according to new research ommissioned by Intermec and carried out by Vanson Bourne.

The study questioned 375 transport and logistics managers at organisations of more than 500 employees within the UK, France, Germany, USA, Australia and New Zealand.

It suggests that 39 per cent of firms have not initiated re-engineering plans in the past year. And managers named operational efficiency as their number one area needing improvement this year.

The research also found that 44 per cent of companies believe reviewing process re-engineering is the most effective means of achieving this.

Intermec says that the key to improving these operations is the deployment of mobile technology, which the company believes can save more than £185,000 within 12 months.

But 23 per cent of those surveyed said that barriers, such as lack of need and cost, are stopping them from deploying such technology.

“We can see from this research that deploying technology is not just a cost-saving initiative, it’s increasingly essential to maintain new higher levels of service to keep customers happy,” said Jeff Sibio, industry director for transport and logistics at Intermec.

“One additional validation we are receiving is that the end customer is different and many transportation organisations are scrambling to meet the evolving needs of these new decision makers.

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