Click and collect has grown significantly in a short space of time to become an integral part of a retailers’ customer proposition.
How Asda is integrating non-grocery click and collect into its operations will be the subject of a presentation at the Omni-Channel conference by Michael Kosciukiewicz, senior manager online business development at Asda.
Kosciukiewicz will look at the logistical challenges to integrating click and collect deliveries, as well as the opportunities and potential savings.
And he will analyse how Asda has progressed with parcel click and collect integration and the challenges and benefits to the business.
The Omni-Channel Conference takes place at the NEC Hilton Birmingham Metropole on Wednesday 17th September and Thursday 18th September.
Tesco, John Lewis, Boots, Halfords, Shop Direct, and Maplin will all be contributing to the event.
The first day of the conference will have a focus on strategy, infrastructure, and forecasting issues, while the second day will look at returns and reverse logistics, as well as deliveries and the final mile.
For more details visit the web site: www.OmniChannelConference.co.uk
