DIY retailers sorts out materials handling needs

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Chloride Motive Power (CMP) and Jungheinrich have been selected to meet the materials handling/traction power requirements for a leading DIY retailer. The on-going contract covers 320-plus sites throughout the country. Jungheinrich has supplied electric counterbalance forklifts, multi-directional reach trucks and power pallet trucks all fitted with CMP motive power batteries and affiliated chargers (both light and heavy duty chargers).

A major requirement of the contract was to resolve ‘grey areas’ over the responsibility for equipment and battery maintenance. All maintenance and servicing of the equipment is now the responsibility of Jungheinrich and CMP engineers. Each company will send an engineer to each and every site quarterly; visits are co-coordinated and staggered to ensure a site visit is provided every six weeks to highlight any maintenance requirements of the batteries, chargers or equipment. CMP’s engineers can alert Jungheinrich’s engineers if there is a concern with a vehicle and vice versa.

Prior to the start of the contract, Jungheinrich and CMP carried out a nine-month feasibility study. All sites were visited and a full inventory/situation report obtained which covered the site, its materials handling requirements and its power supply. Any sites with single-phase electricity supply were converted to three-phase supply, which offers operational and financial advantages to ‘large’ users.

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