The newly upgraded MailBIZZ ‘pay as you go’ fulfilment system will make its debut at the ECMOD2004 exhibition, being held at Earl’s Court on November 24 and 25. The first of its type, it now incorporates an auto-email service which sends a unique tracking number to the customer when their goods are despatched, enabling them to check the status of their delivery on the Royal Mail website.
Also brand new to the MailBIZZ system is a real-time analysis facility which allows clients to check the progress of initial enquiries from potential customers, plan stock management effectively and examine sales year-on-year. The system can incorporate incoming call handling, sales data download and personalised mailings through to product despatch, and includes online, password-protected reporting to the client.
It is the first of its type to be offered on a ‘pay as you go’ basis, whereby no set-up fee or per user licence fee is charged. MailBIZZ works on the basis of a unit rate per call handled or per parcel despatched, together with a low cost pallet storage fee and a nominal monthly hosting fee, making it a more affordable option for small businesses.
Fulfilment costs via the MailBIZZ system are triggered almost entirely by customer activity and so increase only as purchases are made and funds are accrued. This can also benefit larger businesses, anxious to keep track of costs and control cash flow.