Wilkinson invests £1.4m in voice picking

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Wilkinson has placed a £1.4m order with Psion Teklogix for a picking system which uses voice technology, to boost productivity in its warehouses. Psion Teklogix’s TekSpeech recognition is an end-to-end system that provides speech-directed interaction between the mobile worker and the host system, and was chosen as the interface with Wilkinson’s existing AS400 and the company’s warehouse management system.
As part of the contract Psion Teklogix will provide speech hand-held data collection terminals for some 630 workers. The units will enable users to pick and put-away by voice and scan or image a barcode. They also have the ability to read RFID transporters.
It will replace the retailer’s existing, paper-based system and is expected to deliver a return on investment within ten months. The system will be in place by the end of October this year and will be installed at Wilkinson’s two main distribution hubs in South Wales and Worksop, in readiness for the Christmas rush.
Simon Lowe, Wilkinson’s head of supply chain, said: “Psion Teklogix was able to demonstrate such a compelling return on investment, that there was no reason not to proceed with adoption of the system immediately.”

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