Online retailer Amazon has selected Panther to support its new ‘Heavy and Large’ delivery programme which caters to customers who order large household items as beds and sofas and want fast delivery.
Customers are offered nominated day delivery and are notified every step of the way – including a phone call from the delivery driver on the day. “We aim to make delivery process as painless as possible, with two-hour windows advised the day before delivery and total transparency for both Amazon and its customers about the progress of deliveries,” Panther CEO Colin McCarthy.
“Amazon customers have come to expect seamless delivery for smaller parcels and they will expect nothing less for larger items – that is what we will provide.”