With an increasing number of businesses relying on collaborative technologies for efficient trading with international partners, IT service management (ITSM) is coming to the fore. Jane Seeley explains what IT service management is and why it should be on
Author: Alexandra Leonards
The first indications of the performance of the European logistics industry in 2004 have been provided by a number of companies releasing their annual results. Overall the sector has experienced a good year, although there are still several underperformin
To gain the benefits of outsourcing, many firms will have either to become more adept at the process as a core competency or be willing to outsource the outsourcing process istself.
While car industry chiefs usually highlight labour costs and productivity as the main drivers of change, the supply chain holds the potential for some big wins
— and ones that are perhaps more immediately
realisable.
Could commercial partnerships be the way forward for defence logistics?
The new Award for Team of the Year requires a little explanation. The judges were not primarily looking for evidence of group hugs around the water cooler, valuable though such techniques may be.
The days of falling logistics costs may be drawing to a close as supply chain complexity increases, says survey
John Allan, Exel’s indefatigable chief executive talks to Nick Allen on challenges in the chain.
The judging for ‘overall winner’ is not quite as straightforward as might appear. Although by definition the ‘number one’ will be one of the sectoral category winners, the judges like to nominate a Second and Third, and because of the differences in perfo
This sector typically attracts a widely disparate set of entries, and 2004 was no exception. They ranged from airline catering to hospital supplies, and from a privatised utility to a service company for the electronics industry.
