Contract logistics provider GXO Logistics has announced it will operate the first consolidation centre at London Luton Airport (LLA), one of the UK’s busiest airports.
The new facility will screen all airside deliveries into the airport, which handled 17.5 million passengers in 2025. From the centre, GXO will securely check and deliver every item sold in the terminal, including high-end fashion, perfumes, cosmetics, consumer electronics, and stock for the airport’s shops and restaurants. The operation will also screen deliveries supporting critical airside activities.
The company will also screen deliveries that support airside operations.
According to Neil Thompson, chief operations officer at London Luton Airport, the consolidation centre “provides London Luton Airport with a smarter, more efficient and streamlined logistical approach to managing the hundreds of thousands of goods delivered to more than 40 shops and restaurants across the airport each year.”
Airport concessionaires are expected to benefit from real-time track-and-trace notifications, direct contact with the centre, 24/7 troubleshooting support and improved on-time delivery performance.
As part of the partnership, GXO will implement a bespoke IT system, STREAM (Secure, Technical, Real Time, Electronic Alerts and Messaging), to monitor, report and manage service levels. The system is designed to deliver continuous improvement.
“We are excited to partner with London Luton Airport on its first consolidation centre,” said Martin Cooper, managing director, technology and consumer goods, at GXO UK and Ireland. “As air travel continues to grow, consolidation centres play a pivotal role in driving efficiencies and improving sustainability for airport groups.”
The consolidation centre will be housed in one of three former aircraft hangars, repurposed as part of an £11.5m refurbishment programme at London Luton Airport.
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