This year’s European Supply Chain Excellence submissions have probably been the highest standard we have ever seen, says Masood Hassan of PRTM. We eventually assessed 63 finalists and spoke with almost 200 supply chain practitioners across a wide spectrum
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Exemplary customer service is central to supply chain excellence, and this Award certainly offered a fine selection of initiatives aimed at driving up customer satisfaction levels.
The second of the Innovation categories considered the wider, more strategic, supply chain innovations that have been deployed to best effect.
As may have been expected, the Logistics & Fulfilment category received a great number of entries again this year – and hence, the shortlist was long, making the judges’ task that much harder.
For the second year running, German companies dominated the Aerospace, Defence, Industrial & Automotive category.
Innovation is always a difficult category for the judges – mainly because it’s difficult to determine what an innovative step is, exactly, as opposed to the application of known technology or methods.
The Individual Contribution Award is unique in that the winner is chosen by a vote of the readers of Supply Chain Standard.
The Team of the Year can come from any area of supply chain and this year the judges chose to shortlist four outstanding entries: British Sky Broadcasting, Belron, Carlsberg UK in partnership with Gist; and Procter & Gamble.
As always the Consumer &Retail category drew plenty of entries, but when it came to selecting for the shortlist four stood out from the rest.
Americana International, which owns the Bench clothing brand, has chosen Clipper Logistics to run its UK warehousing and transport operations.
