Winning the hearts and minds of customers should be central to any retailer’s forward strategy, say Daniel Bagge and Keith Burgess. Research indicates that 79 per cent of customers will actively commit to a deeper relationship after a satisfying experienc
Browsing: Supply Chain Analysis
Demand levels from occupiers, propped up by consumer spending, has boosted developer’s confidence in investing in more speculative schemes across the continenet. Research from Atisreal in France points to Bordeaux as an area to watch, while King Sturge hi
Significant challenges face the future of supply chains – as the sourcing of goods from low-cost economies increase logistics costs as a proportion of the cost of goods sold and as ‘green’ retailers move to develop wholly sustainable supply chains. Solu
The Benelux region’s popularity as a central location for European Distribution operations is off-set by an increasing problem with road congestion. Many hopes are being pinned on the yet-to-open Betuwe Line, a railway for goods transport from Rotterdam
As Tesco commits to carbon labelling, Carrefour sets up an ‘Environment club’ and M&S pledges to spend €300m on being carbon neutral by 2012, the stakes are riding high to secure the moral high ground in the battle for green consumers. But in these unchar
‘Our organisation has spent four or five years trying to define and develop what we mean by sustainable development in the supply chain, and we’ve broken the task into three areas – society, the environment, and economics,’ says Mark Barnett, chief operat
s developers prepare for the Energy Performance of Buildings Directive (EPBD) to kick-in, some confusion is arising over the different targets set by individual EU Member States and to what degree each has met the EPBD. But companies such as Wal Mart and
Are you geared up to take a slice of the €15.6 billion, 2007 online Christmas cake? With the ghost of Christmas past still stalking retailer’s financial results, its time leading players looked seriously at adopting an Integrated Multi Channel Retail stra
The UK market for contract logistics is the most developed, the German market the largest – with a lower outsourcing rate – and the French market the most difficult. How are logistics service providers adapting their strategies to cope with a varied and c
Early in 2006, Alstom successfully completed a €149 million contract to supply new carriages and trains for the London Underground Jubilee Line. By outsourcing the supply chain management for the manufacture of new carriages and trains it set new delivery
