Software provider Scurri has partnered with with what3words, a UK based geocode system company for more accurate deliveries.
This partnership will allow carriers on the Scurri platform to deliver online orders to unique three word addresses generated by what3words, to improve the transparency and efficiency of service for Scurri’s clients.
The integration will help couriers locate exactly where the customers are, as what3words has divided the world up into 3 square metre spaces, each with a unique name. The technology has the same accuracy levels as GPS coordinates.
Rory O’Connor, CEO and founder of Scurri said: “The post-purchase process is one of the most important aspects of a customer experience, and delivery is the stage where processes, unfortunately, may go awry, causing frustration and confusion for both the carrier and the customer.”
Chris Sheldrick, Co-founder and CEO of what3words added: “As online shopping continues to gain pace, so does the expectation for precise and smooth deliveries. With what3words, Scurri can offer its retailer partners, their carriers, and its customers an unparalleled experience.”