SingPost has unveiled a new S$30 million (c. £17.55m) automated sortation hub alongside a islandwide rollout of ‘SingPost@MyBlock’.
The investment in two new automated machines – a 3D Sorter and an Intelligent Flexi Sorter (IFS) – was first announced in March 2025.
The completion of the construction of these new systems will triple SingPost’s small and medium parcel processing capacity from 100,000 to 300,000 parcels per day.
When combined with existing large-parcel operations, total daily throughput capacity at the Regional eCommerce Logistics Hub now stands at 400,000 parcels a day.
Previously, SingPost sorted parcels across at SingPost Centre in Paya Lebar, while larger packages were processed at the Regional eCommerce Logistics Hub in Tampines.
This dual-site workflow required continuous cross-island trucking, which added transit time, operational costs, and network complexity.
Additionally, SingPost will officially expand its SingPost@MyBlock service islandwide by September this year following successful trials.
To be rolled out in three phases islandwide by 30 September, the service allows residents to drop off letters and small packets directly at the designated letterbox nest of their HDB or residential block.
SingPost. chief executive officer, Mark Chong, said: “Today’s launch marks a major operational milestone in the execution of our strategy.
“This centralised, automated hub for parcels unlocks an improved operating model enabling us to move towards a highly flexible network that scales with market demand.
“These measures serve as levers to cut our cost-to-serve by more than 10%.”
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