Wincanton wins Dwell customer eFulfilment contract

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Wincanton has won a three-year contract to provide home delivery services for furniture retailer Dwell.

The 3PL will manage a range of e-fulfilment services for Dwell across the UK and Northern Ireland, including click and collect deliveries, and store replenishment from the Dwell distribution centre in Milton Keynes.

Paul Durkin, managing director of digital and e-fulfilment at Wincanton, said: “As a market-leader in eFulfilment services, Wincanton’s home delivery solution will enhance Dwell’s customer proposition whilst reducing their cost to serve.”

Emma Long, chief operating officer at Dwell, added: “Making sure our customers receive the best experience when they shop with Dwell is a big part of why we’ve chosen to partner with Wincanton. Their ability to deliver great customer service and help us to better manage our costs will support our exciting ambitions for growth.”

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