XPO launches US omni-channel service

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XPO Logistics has launched XPO Direct, a shared-space distribution model for omni-channel retail and e-commerce customers in the US.

The idea is that XPO warehouses and last mile hubs will be used as flexible stockholding sites and cross-docks by multiple customers at the same time. Transport needs are supported by the company’s brokered, contracted and owned capacity.

Group chief executive Bradley Jacobs said: “XPO Direct offers customers industry-leading flexibility by sharing our technology, trucks and workforce at over 100 sites, with hundreds of additional sites at the ready. In essence, we’re renting out our scale and disrupting traditional thinking about the capital-intensive, regional distribution model.”

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