AG Thames Holdings, a fruit importer and logistics provider, has implemented Kewill’s MessageBroker to improve its order and invoicing processes.
The company imports fresh fruit from around the world for Sainsbury’s 365 days a year.
Its previous technology was based on an EDI system, so when AG Thames decided to replace its ERP system it chose to invest in new EDI technology at the same time.
Bal Bhamra, head of IT at AG Thames, said: “Our existing system was unreliable and was putting unnecessary pressure on the business. We needed an EDI solution that could support the company when placing electronic orders, while also supporting the invoicing processes of the business.”
MessageBroker works directly with the company’s ERP technology, removing the need for client-side EDI software and the business’ IT support services liaise directly with Kewill support on day-to-day issues, while AG Thames maintains the relationship with account management.