Wholsesale bathroom distribution company Froy & Sons has implemented Solarsoft Business Systems’ Dashboard technology, enabling it to streamline internal business processes and improve management information.
Chris Froy, joint managing director at Froy & Sons, said: “Before implementing Solarsoft, we were operating a system that was not enormously intuitive from a customer analysis perspective.
“With Solarsoft’s Dashboard system, we are now presented with greater insight and customer data more rapidly, which has enabled our sales and marketing teams to extend their operating boundaries, and vastly increase their customer focus.
“Utilising Solarsoft’s Dashboard system, we are not only in more control of operations on the sales and marketing floor, but we are also capable of proactively extracting up-to-date, targeted information on our customers’ sales activity. Critically, our sales teams are now able to keep a closer track of what each customer is buying from us, and we also have much better visibility of which products are not selling.
“By being able to analyse sales patterns by customer and product, we are able to manage our stock and warehouse operations much more efficiently in order to maximise revenues.”