Thursday 19th Jul 2018 - Logistics Manager Magazine

Bathroom giant renews TNT Express deal

Bristan, the supplier of bathroom taps, showers and accessories, has renewed its delivery contract with TNT Express UK.

Bristan was initially seeking to streamline its distribution operation by sourcing a single partner that could manage a high volume of shipments every month through consolidated, next-day delivery before noon. The key objective was to improve efficiency across its supply chain and improve connectivity with its customers via a single, reliable distribution channel.

TNT provides a dedicated account support system, and designed a bespoke IT system to simplify electronic data flow to increase the accuracy and exchange of information.

Richard Russell, Bristan’s distribution and logistics manager, said: “Delivery scored highly in our 2011 customer satisfaction survey – condition of goods on delivery, speed of delivery and on time delivery scored highly, so we are pleased to be able to extend the existing contract with TNT for a further period.”