UPS to collaborate on hi-tech reverse logistics

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UPS has formed a strategic collaboration with Jabil Circuit to provide reverse logistics for return and repair services to high-tech original equipment manufacturers, service providers and enterprises globally.

The service combines UPS’s warehousing, transport, returns management and trade compliance capabilities with Jabil’s reverse logistics planning, repair and call centre support. The aim is to provide a turn-key supply chain model.

UPS has 1.8 million pick-up and drop-off locations in 147 countries while Jabil has 55 service centres in 21 countries.

Brad Mitchell, president of UPS global logistics and distribution, said: “The fact that UPS’s collaboration with Jabil already has resulted in success with several world-leading organisations, such as Dell Computers, highlights the value this solution can offer.”

“Dell has always been an innovator in the service parts reverse logistics solutions space. A clear example of this is when companies like Jabil and UPS are encouraged to come together and leverage their functional expertise on behalf of Dell customers,” said Timmy O’Dwyer, executive director, Dell Services Supply Chain.

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