IT Update (3)

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The sixth generation of Cirrus Logistics’ warehouse design and simulation tool, CLASS, is now available. CLASS is already used in 200-plus locations worldwide by customers that include eight out of the ten leading third-party logistics providers as well as major retailers and manufacturers. A new feature is that CLASS now supports common CAD formats, making it easier to import existing warehouse layouts from architects and engineers. Cirrus, of Farnham, Surrey, says that with CLASS VI, it is quick and easy to establish the warehouse shell and, from there, to move swiftly on to assess a wide variety of configuration for layout, racking and materials handling equipment.

Commercial heating designer and manufacturer Hamworthy Heating has invested more than £250,000 in software company CPiO’s Sage Line 500 Enterprise Resource Planning (ERP) system and SalesLogix Customer Relationship Management (CRM) system. Hamworthy sought a business application solution that was a fully integrated CRM and back office system that could handle the processes of configuration, quotation and sales order processing. The company wants to share common data throughout, leading to long-term benefits such as clearly visible business processes and improved customer service.

Microsoft Business Solutions has teamed up with eight ISV launch partners that will work with it to develop Microsoft CRM – version 1.2 will be available globally to customers in nine languages and 47 georgraphies. The ISV partners include K3 Business Technology Group, a one-stop shop for Internet-enabled ERP and supply chain management solutions, and Scala Business Solutions, which offers a collaborative ERP system. Microsoft CRM 1.2 has been designed specifically for small and mid-market companies with 25 to 1,000 employees. For smaller business customers that would like to benefit from collaborative CRM, the solution can be deployed with Microsoft Small Business Server.

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