Yorkshire Water improves productivity with C-track

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Yorkshire Water has appointed DigiCore to install its C-track vehicle tracking system across its entire fleet of technician vehicles, following a year-long trial.

The pilot scheme involving 60 vehicles enabled the company to increase the number of jobs completed in a day by 13.5 per cent through added visibility and control of its technicians working in the field.

The time it took office-based schedulers to identify suitable technicians was lowered and a 30 per cent improvement in emergency response times has been recorded.

C-track also helped Yorkshire Water to increase the number of miles it travelled per litre of fuel by 12.5 per cent.

Throughout the trial, fuel usage was cut by 3,500 litres, which becomes increasingly important as fuel prices continue to rocket, and helped to save more than nine tonnes of carbon dioxide emissions, lowering the company’s environmental impact.

Each vehicle has also been fitted with a panic alarm, adding safety and protection to the mobile workforce and resources, while the access to real-time and historical data provides the company with proof of location for insurance claims and effective accident analysis.

Yorkshire Water provides water and waste services to more than 4.7 million people and 140,000 businesses in the UK.

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