Zetes has launched 3iV Crystal, its next generation voice recognition software.
The system is designed to speed up order picking and shipping, as well as inventory, restocking and returns processes through greater accuracy compared to hand held terminals, increased productivity and improved ergonomics.
The company said: “As voice is without a doubt the most natural interface for users, it is an excellent means of improving their performance and optimising a large number of supply chain processes.”
Zetes has developed its new generation voice software to offer easy integration, a more extensive range of tools and a choice of user interface such as voice, scanning, display and keyboard.
It can be used on both voice applications on dedicated equipment or with applications that make partial use of voice with multimodal applications and is available in 40 different languages.
3iV Crystal is compatible with the Vocollect, Motorola, Intermec and LXE platforms.
Zetes said that currently 50 per cent of its business is within the retail sector, followed by manufacturing and third party logistics companies, adding that its primary target is now supermarkets.
* Stationery retailer Ryman has installed Zetes Nucleus IS Stock Audit software in-store across all of its 235 outlets nationwide in a bid to improve stock accuracy and prevent loss.
As part of the implementation process Zetes has developed a dedicated interface enabling the software to communicate directly with Ryman’s central stock management system and upload routine stock counts to update back office data in real time.
Ray Winter, head of risk management at Ryman, said, “Upgrading a stock auditing system is a complex project because it has to interact with other business systems. Plus it involves learning new processes and training not just those staff physically handling the equipment, but the entire branch teams at our stores. Zetes has excellent training skills which make a huge difference to the overall success of any implementation,”
Ryman is owned by Dragons’ Den star Theo Paphitis.