easyJet has chosen DHL to take over its ground handling operations from Menzies Aviation at London Gatwick Airport. The logistics business will be responsible for more than nine million departing easyJet passengers.
“easyJet is looking forward to developing a new partnership with DHL building on their global expertise in logistics and service,” said Chris Browne, chief operating officer, easyJet.”The focus of all three companies will be to achieve a seamless transition over the coming months providing high quality services to easyJet’s passengers at Gatwick while enabling affected staff to move to DHL.”
Paul Dyer, CEO, DHL Supply Chain UK & Ireland said: “We are delighted to have been appointed to manage easyJet’s ground handling operations at London Gatwick airport from November this year.
“This transformational contract will see us support easyJet in delivering core customer service and logistics operations including passenger arrival and bag-drop, baggage sortation, boarding gate marshalling aircraft loading and unloading, as well as management of other service providers. And as the global logistics leader, we look forward to delivering excellent levels of service to easyJet’s customers.”