Greencore picks voice system for ‘Food to Go’

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Greencore, the convenience food manufacturer, has chosen Voiteq’s voice-directed warehouse execution system to help modernise its “Food to Go” distribution operation in the UK and USA.

The “Food to Go” convenience business operates from six main distribution centres in the UK as well as six in the USA. It distributes to retailers, foodservice providers, manufacturers and filling station forecourts.

The Voiceman system is linked to the company’s existing ERP system. The solution forms part of Greencore’s PALM stock management project designed to give end-to-end stock traceability.

Greencore will be using Honeywell Vocollect Voice technology provided by Voiteq. The new A710 and A730 belt-worn terminals with SRX2 wireless headsets will be deployed in the UK and USA distribution operations. Zebra QLN420 belt mount printers will be used to produce delivery documentation in real-time in the depot.

Derek Smallwood, PALM project manager, said: “Both our UK and US operations have pick-by-order processes where the associate will be guided around the warehouse to pick a specific order and capture data such as best-before dates.

“Our US operation also has a bulk pick-by-order process, a stock induction process and a put-to-store (or pick-by-line) process where the associate takes a pallet of product around a grid of totes representing customer stores and is directed to place the correct quantity into the appropriate tote.

“We’re looking forward to gaining the benefits of an optimised voice operation and will continue to work with Voiteq to extend the use of voice beyond picking.”

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