London’s Heathrow Airport (LHR) has begun trialling AI-powered cargo measurement and build-up technology at its cargo operations.
Provided through partnership with Menzies Aviation, the proof-of-concept trial aims to evaluate how automated cargo measurement, real-time visibility and build-up checks can improve data quality, operational efficiency and decision-making across the cargo handling process.
The first phase will see Menzies implement CIND’s Dimensioner In-Motion, a system that automatically measures cargo as it moves through the warehouse.
The technology captures pallet size, weight, stackability and shipment references, providing accurate and consistent data at the earliest stage of cargo intake.
Conducting such checks continuously helps reduce manual input, limit errors and improve planning further downstream.
As part of the trial, Menzies is also piloting CIND’s ContourCheck during Unit Load Device (ULD) build‑up.
The system creates a real‑time visual model of the cargo as it is being loaded onto a ULD and instantly checks it against the approved aircraft contour.
This allows teams to identify potential contour or overhang issues early, supporting safer loading, better space utilisation and fewer last‑minute adjustments.
Menzies Aviation senior vice president cargo technology Rory Fidler said: “Innovation is fundamental to how we are shaping the future of our cargo operations.
“This proof-of-concept deployment with CIND gives us the opportunity to test how reliable, real‑time data can transform the way we plan, load and manage cargo.
“The learnings from this pilot will help us assess the potential for wider application across our cargo network, supporting safer operations, smarter use of capacity and better decision‑making.”
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