With an increasing number of businesses relying on collaborative technologies for efficient trading with international partners, IT service management (ITSM) is coming to the fore. Jane Seeley explains what IT service management is and why it should be on
Browsing: Logistics & Supply Chain
The first indications of the performance of the European logistics industry in 2004 have been provided by a number of companies releasing their annual results. Overall the sector has experienced a good year, although there are still several underperformin
To gain the benefits of outsourcing, many firms will have either to become more adept at the process as a core competency or be willing to outsource the outsourcing process istself.
The Supply Chain Excellence Award for Innovation is itself an innovation this year. The judges had in mind both true innovation – processes, methods or technologies that have never been seen before – but also innovation in the sense of introducing a techn
The new Award for Team of the Year requires a little explanation. The judges were not primarily looking for evidence of group hugs around the water cooler, valuable though such techniques may be.
For the finalists of the eighth year of the European Supply Chain Excellence Awards, gathered at The Dorchester Hotel on the evening of the 18th November, there could have been few surprises that the overall winner’s trophy went to Dell.
As the Christmas traffic builds, our town centres lurch closer to gridlock and the need for collaborative logistics systems seems ever more paramount.
John Allan, Exel’s indefatigable chief executive talks to Nick Allen on challenges in the chain.
The judging for ‘overall winner’ is not quite as straightforward as might appear. Although by definition the ‘number one’ will be one of the sectoral category winners, the judges like to nominate a Second and Third, and because of the differences in perfo
The days of falling logistics costs may be drawing to a close as supply chain complexity increases, says survey
