Browsing: Logistics

The rise of online retail has made returns processing the critical final customer service interaction. Somewhere among the growing demands, there is a seam of value waiting to be mined

To an outsider it must look slightly schizophrenic. On the one hand retailers and suppliers are looking for ways to take vehicles off the road. On the other, retailers are increasingly demanding next day delivery of ambient goods.

Are lorry drivers gradually taking over our TV screens? Eddie Stobart: Trucks and Trailers is currently in its third series on Channel 5, while Channel 4 recently aired the carefully titled MotherTruckers documentary…

It’s not just the competitors that need to be prepared for the London 2012 Olympics – road congestion and closed lanes will throw up a host of challenges for logisticians.

Asda has just launched a sustainability initiative, the Asda Sustain and Save Exchange, using 2degrees – an online managed service designed to facilitate collaboration

Major supply chain IT projects can deliver significant benefits, but when things go wrong the penalties of failure soon hit the headlines – and the bottom line

No matter how good you think you are, you have to keep pushing forward, says Gist’s chief executive. He explains the strategy to Malory Davies.