Ricky Wilson, head of operations at M&S.com will examine ways to improve the end-to-end process of multi-channel.
Browsing: Omni-channel
Demographic change has been a key factor in the development of online shopping over the past few years, but what…
Morrisons has re-negotiated its contract with Ocado to lift the restrictions on store pick, cancel the profit share agreement and…
More than 30 per cent of European retail logisticians believe they face big challenges in investing enough in IT, organise…
The word “relentless” might have been invented to describe the pace of change in online retail – and it clear…
Harvey Nichols has upgraded its omni-channel supply chain system to the latest version of Retail Assist’s Merret.
Is returns prevention manageable? That is the question that Alistair Sercombe, head of returns at Debenhams, will attempt to answer…
Clipper expects to have its 500,000 sq ft Northampton distribution centre operational by the summer. John Lewis is the anchor…
Sainsbury’s has made a formal offer to buy Home Retail Group, parent of Argos, just half an hour before the…
Black Friday saw record sales, quiet high streets and almost seamless logistics. But was it all really worth it? Alexandra…
