Nando’s strategy for cost to serve under scrutiny

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The Supply Chain Conference will be held on the 19 – 20 of March at the ETC Monument venue at 8 Eastcheap and will feature insights from industry leaders like Nando’s, Sky UK, Shell, Oxfam and many more.

Deon Pillay, head of supply chain at Nando’s will focus on the complexities of cost to serve. In particular, he will focus on what is the cost to service approach and does it improve profitability – and importantly ensuring customer satisfaction.

Co-op Food recently upgrades its WMS system Barry Morgan, solution specialist – logistics, will look at how roll-out process and the benefits that have been achieved.

Vinesh Patel, operations manager – mobile at Sky UK, will consider the biggest challenge using inventory management and improving visibility to serve customers better.

And collaboration will come under scrutiny from Juergen Kull, director supply chain operations EMEA at HP. He will explain the HP approach and look at how collaboration plays a key role in the planning and forecasting process.

Ed Fairhurst, director, supply chain planning – Europe & Africa at Shell Lubricants, will focus on Sales and Operations Planning – focusing on how to break out from low-value process steps, “empty rituals”, and sloppy execution to deliver focused outcomes with rigour.

Duncan Buchanan, policy director at the Road Haulage Association will focus on getting the best from sustainability initiatives. Rachel Wilshaw, ethical trade manager, at Oxfam will look at how to operate a robust sourcing and procurement process.

Patrick Rigoni and John Earley of SmartChain International, will explain how to transition from a traditional organisation to a demand driven adaptive enterprise.

And Amy Jones, the intelligent supply chain lead, Unipart Logistics, will stress the importance of simplicity in navigating a world of complexity.

The conference will also include workshop sessions with presentation from Honeywell Voice Solutions and Autostore.

Click here for more information.

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