Online SME retailers are increasingly looking to international markets to drive sales growth, according to a study by Royal Mail

The concept of big data is becoming increasingly important in the supply chain as organisations seek to make use of the massive amounts of data coming their way from customers. How will ERP systems cope, asks Malory Davies

Rosy Hill reports from the Supply Chain Finance Summit

The growth of online shopping is causing a rethink of logistics strategies in the retail sector. And our panel of leading retailers and logistics providers had some very clear views on what needs to happen in our round table sponsored by SEGRO

Online sales may be booming but so are the returns. With e-commerce now accounting for almost 20 per cent of UK non-food sales, reducing the returns rate – especially in the fashion sector – will be vital to maintain margins

Chilled distribution specialist NFT wanted to improve the processes used to handle and manage proof of delivery notes and speed up the identification and resolution of discrepancies

Home shopping channel QVC selected mobile solutions company Peak-Ryzex to overhaul the auto ID kit at its Knowsley distribution centre on Merseyside, which picks and despatches over 15 million units a year

There was a time that supply chains were swamped with data. But with the systems now in place to handle live information, data capture is back in the spotlight, says Johanna Parsons

French fashion brand for men Celio has more than 1,000 shops in France as well as in Spain, Belgium and Italy and also an e-retail channel

Marks and Spencer have taken on ediTRACK’s business process tracking system to gain visibility and control of its directly sourced merchandise