When it comes to operating a best-in-class supply chain, customer service is the name of the game at Telefó nica O2 UK. General manager of supply chain Nick Lefever explains the winning formula to Lucy Tesseras.

Just how important is the quality of home delivery services? It might seem blasphemous even to raise the question

Widdowson has won a contract for the UK palletised distribution of Pearson Education and Penguin books

UK take-up of industrial property fell 15 per cent in the second quarter, according to DTZ’s Research UK Property Times Industrial market report. However, take-up in the West Midlands increased 15 per cent

Dematic has signed an agreement to buy North American material handling company, HK Systems.

Barloworld, the Hyster distributor, says it is seeing fewer breakdowns, faster engineer response times and less waste as a result of its Six Sigma continuous improvement programme

Rising volumes in the liner shipping market helped Neptune Orient Lines produce a core EBIT of US$40 million for the first half of 2010, compared to a US$353 million loss a year ago

Multipart Solutions has hired John Cascone as sales marketing drector.

An EU directive on air quality could be a major threat to rail freight operations in Europe, the Freight Transport Association has warned

Samskip now has a fixed-day, weekly service linking the Netherlands and Germany to the west coast of Norway