Global automation platform Quadient has announced its network now exceeds 3,000 locations across the UK.
Lockers serve as local convenience hubs, providing secure self-service parcel collection and returns for multiple carriers through a single network.
Open to all major logistics providers, including Royal Mail, Evri, DPD and UPS, the lockers allow consumers to send, collect and return parcels securely, 24 hours a day at key convenient locations across the country.
The network also supports prescription collection, retail click-and-collect, key exchange, spare parts collection and temporary luggage storage through partnerships with companies such as KeyNest, Stasher, Qeepl and Radical.
Research commissioned by Quadient found that 59% of consumers want to manage parcels from multiple carriers in one location, while 54% are frustrated by visiting different locations for deliveries and returns.
Additionally, 50% cite limited drop-off locations as a key frustration, highlighting the demand for large easily accessible carrier-agnostic infrastructure.
Quadient’s research also shows that 76% of customers visit specifically to use a locker, with 27% entering the premises to use additional facilities or services.
Of these, 82% make a purchase, and 41% report a more positive perception of the host venue for offering Parcel Pending by Quadient lockers.
Quadient CEO, Geoffrey Godet, said: “Surpassing 3,000 locations is more than a network milestone; it marks a fundamental shift in how people manage deliveries, returns, and everyday services.
“Consumers increasingly seek a single, convenient location to access multiple carriers and services. Carriers and retailers require dense and scalable infrastructure that improves efficiency and reduces costs and environmental impact.
“Our open locker network addresses these needs, creating shared infrastructure that benefits consumers, businesses, logistics providers, and host partners. As we continue to expand at a rapid pace across the UK, we are further building the foundation for the future of out-of-home delivery and local community services.”
Urban Logistics 2027 takes place on 9–10 June 2027 at Excel London. The event will examine the future of urban freight, with a focus on electric van adoption, commercial vehicle charging infrastructure, zero-emission HGVs and the practical realities of fleet transition. For exhibitor information, contact urbanlogistics@akabomedia.co.uk for more information.
