Thursday 14th Dec 2017 - Logistics Manager

TNT cyber attack still paralysing small companies

The Federation of Small Businesses has warned that last month’s cyber attack on TNT is still hurting some small firms who remain in the dark over when and if they can expect their goods to be delivered.

FSB national chairman Mike Cherry said: “There are small businesses in a total state of paralysis, a month on from the attack, because their business relies on transporting goods through TNT. For a small business, this kind of disruption can be crippling and threaten their survival. Small business customers need accurate, clear and frequent updates from TNT to help them with their own contingency planning and a commitment to provide redress to those small businesses who have lost out.

“This is a stark reminder of the danger posed by cyber crime and how it can strike down smaller businesses indirectly, having a much wider impact on the economy. It serves as a major wake up call on the need to tackle and prevent the growing threat of cyber crime right across the business community”.

In a statement on 17th July, TNT’s parent company FedEx said: “We are currently focused on restoring remaining operational systems, along with finance, back-office and secondary business systems. We cannot yet estimate how long it will take to restore the systems that were impacted, and it is reasonably possible that TNT will be unable to fully restore all of the affected systems and recover all of the critical business data that was encrypted by the virus.”