How FatFace created its customer-focused DC

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Fashion retailer FatFace won the Warehouse Initiative category in the 2017 Supply Chain Excellence Awards with the creation of a customer-focused distribution centre.

In his presentation at the Supply Chain Conference in March, senior operations manager Stephen Webb will look at the benefits of changes in the warehouse which has helped FatFace grow 20+ different channels and to double its turnover.

The conference, which takes place at the Grand Connaught Rooms on 20th and 21st March 2018, will include a presentation from Severn Trent, the Overall Winner in the 2017 Supply Chain Excellence Awards.

Chris Wand, head of supply chain & logistics at Severn Trent, will explore the different strategies that were used to create a better working environment for the public and third sectors and how this improved efficiencies working within all departments of the organisation.

Confirmed Speakers:

Christian Seemann, vice president supply chain management parts, MAN Truck & Bus AG

Jason Russell, supply chain manager, Mitchells & Butlers

SSgt Philip Bradley, Senior logistics & supply chain manager, Royal Engineers, British Army

Lucy Barks, head of contract manufacturing, innocent drinks

Juan Fernando Ramirez, global CS&L consultant, Heineken

Prof Alan Waller OBE, chairman, ELUPEG

Sandra Soolate, head of UK business development, Starship Technologies

Duncan Buchanan, policy director, RHA

Deon Pillay, head of supply chain, Nando’s

Terry Chan, chairman of Hong Kong eCommerce, Supply Chain Association

Vic Segebarth, VP supply chain UK & Ireland, Molson Coors Brewing Company

Richard Hunt, CBE, Hon FCILT, VR, past chairman, The London Ambulance Service

Graham Young, logistics performance & improvement manager – Europe Africa, Shell

Rachel Wilshaw, ethical trade manager, Oxfam GB

Nicky McGroarty, head of supply chain & commercial planning, Telefónica UK Limited

Pauline Bastidon, head of European policy, Freight Transport Association

Debi Hamilton, vendor supply manager, Arco

Sylvain Alende, supply chain collaborative planning senior manager, Schneider Electric

Maj Joe Monaghan, engineer logistics officer, Royal Engineers, British Army

Fionnuala Horrocks-Burns, employment & skills policy adviser, British Retail Consortium

Simon Pattenden, international supply chain projects manager, The Body Shop

Karl-Heinz Meister, head of UK Parts, MAN Truck and Bus UK Ltd

To find out more about the Supply Chain Conference, click here.

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