Delivery company Hermes’ Click and Collect service, ‘Parcelshop’, will soon be available in 450 Co-operative stores across the UK. Hermes and the Co-op will ‘strategically choose’ which outlets they will offer the services to based on a range of criteria, including: location, consumer demand and opening hours.
Carole Woodhead, CEO of Hermes, said: “By entering a partnership with such an established and trusted retailer like Co-op, we have further strengthened our dedicated network of 4,500 ParcelShops. This partnership focuses on convenience, with consumers being able to buy groceries while also sending parcels, collecting or returning their online purchases, and vice versa. With 92 per cent of the country within two miles of an outlet, ParcelShops offer a local, useful and convenient click and collect service for retail clients.”
Chris Whitfield, the Co-op’s Retail and Logistics Director said: “As a community retailer we are committed to enhancing the communities in which we operate. The pilot scheme clearly demonstrated that the Hermes ParcelShop service is used and appreciated by many of our customers and so we are delighted to extend it to many more stores.”