Hako, the cleaning machine supplier, has restructured its approach to long-term maintenance.
It is now including non-Hako equipment in a new range of contract options.
Andy Harling, UK service manager, said the move was the result of changes in important markets such as facilities management, warehousing and logistics and the municipal sector.
“For most organisations in both the public and private sector, cost reduction has been a priority for some time, but now there is also increasing pressure on people’s time and overall efficiency,” he said.
“For larger organisations with a mixed fleet of cleaning machines, organising service schedules and managing breakdown assistance can be a time-consuming process, so by offering a ‘one-stop-shop’ we can help them operate more efficiently.”
The new ‘Rainbow’ servicing offer is based around three levels of support: Bronze, Gold and Platinum. All three packages deliver regular servicing while the Gold package includes full contract maintenance and Platinum consumables such as pads, brushes and squeegees.