Browsing: All News

Just how important is the quality of home delivery services? It might seem blasphemous even to raise the question – it’s obvious that it plays a vital role. I can produce reports that highlight the critical nature of delivery quality.

A new white paper, co-authored by Professor Alan Braithwaite, estimates that data inaccuracy among the top five retailers and their suppliers is costing as much as £1.4 billion per year – one per cent of total revenue, and a considerably higher figure tha