Tesco has gone live with Manhattan’s WMS at its UK fulfilment centre for Tesco Wine by the Case at Brackmills, Northampton.
As part of a strategic review of Tesco.com’s distribution network for wine delivery, Tesco decided to bring the new service operation under the sole direction of the home shopping division through the transition of its 190,000 sq ft distribution at Brackmills, replacing a previously shared service arrangement with the stores’ distribution function. The Manhattan WMS will be used to manage the flow of stock through the fulfilment centre, with inbound supply being sourced largely through integration with the stores distribution operations.
Tesco Direct, the home delivery service for a wide range of Tesco’s non-food products, already uses the Manhattan system at its UK fulfilment centre at Daventry a short distance from the Brackmills site.
Neil Ashworth, supply chain director of Tesco.com said: “Our old in-house mainframe application simply couldn’t deliver the service we want to offer our customers as we move further into the 21st Century. Tesco Direct is already running efficiently using Manhattan Associates and the solution proved to be very easy to reconfigure for the wine operation.
“We now have far better control of our stock holding and have been able to greatly improve the availability of products for customers. Delivery options used to be four days or more – now we offer next day delivery if requested. Initial feedback from customers has been extremely positive.”