E-commerce drives customer wins and renewals at Whistl

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Whistl has revealed details on new contract wins and renewals with e-commerce customers.

New contract wins include Monster Books, Goldstone Books, secondhand book e-tailer Alex the Fat Dawg, online pet suppliers National Very Services, and Itchpet.

General mechaniser STC stores and Nottingham Rehab Services which provides mobility products for the elderly are also new customers.

Cotton Traders, Yorkshire Building Society have renewed contracts for Downstream Access Mail services including marketing and transactional mailings.

In January Whistl began a partnership with One World Express to offer e-commerce importers into the UK a tracked postal service, Insight, from 220 countries.

Chief executive Nick Wells said: “Our unique custom clearance product alongside real time tracking is proving an increasingly attractive and cost-effective product for international e-commerce customers.

“Best in class customer service has enabled us to renew these long-standing customer relationships. It is this commitment that our new e-tailer customers value when looking for a trusted partner to handle their parcel fulfilment and delivery to their consumer.

“Our whole business focus on the success of our customers is a proven differential for Whistl in a competitive landscape.”

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