The Post Office has been adapting to meet the challenge of online retail. How it has gone about that is…
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Mark Lawrence, operations & service director for Collect+, the store-based parcel service, will answer the question: Who is the future…
The struggles and challenges faced in peak seasons will come under scrutiny from Justin Ferguson, logistics director at Buy It…
Is returns prevention manageable? That is the question that Alistair Sercombe, head of returns at Debenhams, will be answering at…
How do you align organisations to improve on their data literacy to deliver a breakthrough commercial success? That is the…
The Omni Channel Conference will provide an in-depth look into the day-to-day running of a large National Distribution Centre; the…
Ricky Wilson, head of operations at M&S.com will examine ways to improve the end-to-end process of multi-channel.
Demographic change has been a key factor in the development of online shopping over the past few years, but what…
Is returns prevention manageable? That is the question that Alistair Sercombe, head of returns at Debenhams, will attempt to answer…
Edward Osborne, head of the customer delivery model and direct to customer operations at John Lewis, will be discussing drop…
