John Lewis is shortening its returns policy from 90 days to 35 days. The retailer highlighted rapidly changing product ranges…
Browsing: Omni-channel
Extensive choice is part of the new shopping experience. But how well is warehouse automation adapting to the growing presence…
The number of UK retailers that see Black Friday as an unprofitable and unsustainable promotion has doubled over the past…
Morrisons has launched a new service for Amazon Prime customers, named “Morrisons at Amazon”.
Sainsbury’s has now opened 22 Argos digital stores and is on track with its plan to open 30 digital stores…
Marks & Spencer’s strategy for building its multi-channel offering came under scrutiny at the Omni-Channel Conference on Thursday, in a…
Sainsbury’s is launching 200 digital click and collect points in its stores in a move to build on the Argos…
Morrisons is to install hundreds of Amazon Lockers at its supermarkets so that customers can pick up Amazon orders while…
Debenhams has chosen DHL Supply Chain to provide warehousing and distribution to support its omni-channel strategy in a five-year contract…
Swishd, the on-demand delivery service, has appointed Paul Scratchley chief commercial officer. He will focus on new delivery sectors, including…