Ocado puts focus on solutions and innovation
Ocado has shifted the centre of gravity of its business from online grocer to global software and robotics platform business.
Ocado has shifted the centre of gravity of its business from online grocer to global software and robotics platform business.
Trade union Usdaw has warned that a significant number of staff at Ocado’s Andover site are at risk of redundancy following the fire in February.
Ocado is to build a second customer fulfilment centre for Sobeys at Pointe-Claire, Montreal. The new site will be Sobeys’ second, adding to the centre already under construction in Vaughan, Ontario to serve the Greater Toronto Area.
Ocado and Morrisons have agreed to temporarily suspend Morrisons.com’s capacity at Ocado’s Customer Fulfilment Centre in Erith in South-East London following the Andover fire in February as Ocado seeks additional capacity within its own network.
The fire at Ocado’s Andover fulfilment centre was caused by an electrical fault in a battery charging unit that caused the plastic lid on the top of a grocery carrying robot to catch alight, the company has revealed.
Australian supermarket group Coles has signed a deal with Ocado for two customer fulfilment centres, one in Sydney and one in Melbourne. It will also use Ocado’s store pick software for its home delivery services in less populated areas.
Ocado plans to build a state-of-the-art customer fulfilment centre to replace the Andover facility that burnt down in February.
Marks & Spencer is to invest £750 million in a joint venture with Ocado that will give it a home delivery service for its food offering for the first time.
Ocado has scored 81 per cent for customer satisfaction in a Which? survey of online grocery shopping, that covered more than 12,000 members.
US retail giant Kroger has named sites for two customer fulfilment centres to be built by Ocado.